Terms & Conditions
Refunds for 8 week courses
We are confident you will find the course engaging and that you have enrolled knowing that the course invites your own self-exploration.
Fees will be refunded (less $50) if you withdraw two days before the first class. Fees will be refunded (less $100) if you withdraw the day before the first class or after session 1 (if you decide the course is not for you). After this class, fees are not refundable.
We do not offer transfers to a subsequent course. If you wish to withdraw from your current course part way through, you will be offered a 50% discount off the course fee for the following term.
If you are unable to complete the course because of serious life disruption (e.g. due to serious illness or family crisis) we are happy to review these circumstances and at our discretion may provide a credit note valid for six months so that you can enrol in a future course. To request this please email Caroline Friend or contact the teacher of your course.
Accidental selection of payment option
If you accidentally select the wrong payment option for the MBSR course, there will be a $30 admin fee to switch your payment over to the deposit option to cover bank charges and admin time.
Refunds for Retreats and Workshops
Cancellations received up to or before 1 month before the event – the fee will be refunded less $110.
Cancellations received up to 10 working days before the event – 50% of the fee will be refunded.
Cancellations received 10 working days or less before the event – no refund will be made.
If you are unable to attend the retreat due to having COVID or the need to self-isolate, then you will have the choice to receive a refund minus $100, or transfer to another retreat. However if the notification of your non-attendance is very late, we may have to charge you for the catering and/or the accommodation fee as well (if Openground is charged for this).
If the retreat is going ahead, but you decide not to attend for your own personal reasons, then you will not be eligible for a refund. Also, please note that Openground is not responsible for your travel arrangements that may or may not be impacted by attending the retreat.
Day of mindfulness and urban retreat
The Day of Mindfulness and the Urban Retreat is non-refundable and non-transferable.
Openground values highly the strong relationships we have with our community. The use of data collection technology at Openground is being handled with full and proper respect for the privacy of our participants. The data we collect is handled sensitively, securely and with proper regard to personal privacy. We will not release your details, including your email address, to any other party. Openground fully supports the ‘National Privacy Principles for the Fair Handling of Personal Information’ launched in February 1998. More information on privacy legislation is available from the Federal Privacy Commissioner at www.privacy.gov.au
Trademarks & disclaimer
This site includes registered trademarks, and other trademarks that are otherwise protected by law. Except as expressly authorised, the use or misuse of any of these trademarks is prohibited. You agree that your access to, and use of, this site is subject to these terms and all applicable laws, and is at your own risk.
This site and its contents are provided to you on an “as is” basis, the site may contain errors, faults and inaccuracies and may not be complete and Openground makes no representations or warranties of any kind, express or implied as to the operation of this site or the information, content, materials or products included on this site, except as otherwise provided under applicable laws. Neither Openground, nor its affiliates, directors, employees, agents, contractors, successors or assigns will be liable for any damages whatsoever arising out of, or in any way related to, the use of this site and any other site linked to this site. This limitation applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for loss of profits, business interruption or the loss of data or information.
Although Openground takes due care we cannot guarantee that any file or program available for download and/or execution from or via this site is free from viruses or other conditions which could damage or interfere with data, hardware or software with which it might be used. You assume all risk of use of all programs and files on this site, and you release Openground entirely of all responsibility for any consequences of its use.
Third party sites
This site may contain links to third party sites. Openground is not responsible for the condition or content of those sites as they are not under our control. You access those sites and/or use the site’s products and services solely at your own risk. The links are provided solely for your convenience and do not indicate, expressly or impliedly, an endorsement by Openground of the sites or the products or services provided on the site. Openground does not permit any linkages to this site without prior permission. This site is created and controlled by Openground. Your use of this site is governed by, construed and enforced in accordance with the laws of NSW, Australia. Disputes arising from your use of this site are exclusively subject to the jurisdiction of the courts of ACT, Australia. This site may be accessed throughout Australia and overseas. Openground makes no representations that the content of this site complies with the laws (including intellectual property laws) of any country outside Australia. If you access this site from outside Australia, you do so at your own risk and are responsible for complying with the laws in the place where you access the site.